Transportation

Transportation Assistance for Hualapai Elders

Hualapai Senior Services provides transportation assistance to eligible participants based on need and priority. Transportation services help Elders access medical care, attend Senior Center programs and meals, participate in community activities, and maintain social connections that support overall health and well-being.

Transportation requests are reviewed based on availability of staff, vehicles, scheduling, and program priorities. In some cases, Senior Services may coordinate with partner agencies, departments, or programs to ensure transportation needs are met while avoiding duplication of services.

Non-Emergency Transportation Requests

To help us schedule transportation efficiently, requests must be made in advance.

Long-Distance Transportation

Please contact Senior Services at least three (3) business days in advance for:

  • Medical appointments in Kingman or surrounding areas
  • Shopping trips
  • DES or other agency appointments
  • Other long-distance transportation requests

Local Transportation

Please contact Senior Services at least one (1) business day in advance for:

  • Local medical appointments
  • Mailing checks or visiting the post office
  • Local shopping trips
  • Other transportation within the local service area

How to Request Transportation

  1. Contact Senior Services by phone.
  2. Provide the following information:
    • Your name
    • Name of the person needing transportation (if different)
    • Pickup location
    • Date and time of requested service
    • Destination
    • Phone number for follow-up
  3. Staff will review availability and scheduling.
  4. A staff member will contact you to confirm transportation arrangements.

A Transportation Request Form may be completed by the participant or a staff member and must be approved by the Director or Administrative Assistant.

Transportation Priorities

Transportation services may be provided for:

  • Medical appointments
  • Senior Center meals and activities
  • Shopping trips
  • Social and community events
  • Cultural activities
  • Essential appointments and services

Transportation to congregate meals at the Senior Center is a priority service, and every effort will be made to provide transportation for participants attending meal programs.

Coordination with Other Programs

When transportation is unavailable through Senior Services, staff may coordinate with partnering agencies, departments, or programs to help meet transportation needs.

For medical appointments, participants may be referred to the Community Health Representative (CHR) Program when appropriate.

Passenger Safety and Rules

The safety of participants is a top priority.

Vehicle Safety Requirements & Guidelines

  • All passengers must wear a seatbelt while riding in a department vehicle.
  • Mobility devices such as walkers, wheelchairs, scooters, and rolling walkers will be safely loaded and unloaded by staff.
  • Staff may assist participants entering and exiting vehicles when needed.
  • No unaccompanied children are allowed to ride in vehicles.
  • House-to-house transportation is not allowed.

Participant Assistance

Senior Services staff are trained to assist participants safely by:

  • Providing support when entering or exiting vehicles
  • Using step stools when appropriate
  • Assisting with mobility equipment
  • Following safe lifting and support procedures

Transportation Availability

Transportation services are provided based on:

  • Staff availability
  • Vehicle availability
  • Scheduling capacity
  • Program priorities
  • Funding availability

Requests may occasionally be denied, delayed, or referred to another service provider when transportation resources are limited.

Contact Transportation Services

Phone: (928) 769-2375

Email: elderly@hualapai-nsn.gov

If you have questions about transportation services, scheduling requirements, or eligibility, please contact Hualapai Senior Services for assistance.

Forms

Transportation Request Form (Download)